Putting Our Customers First
Ensuring your claim is managed quickly, efficiently and with the minimum of disruption is our absolute priority. That’s why, unlike many other insurance brokers in our field, we prefer to process your paperwork in-house. We are authorised by a number of leading insurers to handle and settle your claim on their behalf. This means that settlement times are significantly quicker
Our online Claims Manager system lets you update us on the status of your claim and monitor its progress 24/7.
Whether you need to submit some important documentation, or forward on the content of an important email, you’ll be able to notify us of these changes at a time that suits you.
We’ve designed our Claims Manager system to make your life easier, not harder. Accessing your claims information via a simple log-in process, you’ll be able to intuitively navigate and successfully update your file without any complication or fuss. And because your data is encrypted, you’ll be able to rest assured that your private records remain private.
During working hours, you’ll be able to speak to a dedicated advisor who’ll assist you with any questions or concerns you might have: someone who understands you and the history of your claim. We’re independent too, so any advice we give you will be completely impartial.